Air India AI2491 Flight Cancelled Amid Probe: Full Story on ExclusiveBooms
Air India AI2491 Flight Cancelled Amid Probe: Full Story on ExclusiveBooms
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Air India's Mumbai-Lucknow AI2491 flight cancelled due to operational reasons linked to diverted flights and crew limits. Read the full story on ExclusiveBooms.

Another Air India AI2491 Mumbai-Lucknow Flight Cancelled Amid Ongoing Crash Probe

ExclusiveBooms | Aviation Update | June 18, 2025

Air India continues to face turbulent skies as yet another flight — AI2491 from Mumbai to Lucknow — was cancelled on June 17, 2025, citing "operational reasons." This cancellation adds to a growing list, now crossing 80 flights, disrupted in the aftermath of the devastating Ahmedabad runway crash, which has brought intense scrutiny to the airline’s operational and maintenance practices.

What’s Happening at Air India?

Air India has attributed the recent wave of cancellations to the “cascading impact of diverted flights” due to heavy rainfall in Delhi, which forced aircraft and crew to deviate from scheduled routes and rest periods. These diversions caused flight duty time limitation (FDTL) violations, preventing the same crew from flying again without sufficient rest — a regulation strictly enforced by the Directorate General of Civil Aviation (DGCA).

“AI2491 from Mumbai to Lucknow on 17 June 2025 was cancelled due to operational reasons and the cascading impact of flights which got diverted during the heavy rains in Delhi," Air India said in an official statement.

The airline further clarified that the replacement crew could not be arranged in time due to ongoing weather-related delays across key transit hubs.

The Bigger Picture: Safety Probe Intensifies

This comes at a time when the airline is already under fire from aviation safety authorities. Since the Ahmedabad crash incident, regulators have begun probing Air India’s maintenance protocols, crew training, and aircraft scheduling patterns, raising serious concerns over operational oversight.

With seven international flights cancelled on Tuesday alone, the disruptions are not just domestic — they’re global.

Passenger Impact and Compensation

Recognizing the inconvenience caused, Air India has offered:

  • Hotel accommodations for stranded passengers

  • Full refunds or complimentary rescheduling

  • Ongoing alternative arrangements to ensure passengers reach Lucknow at the earliest

“Inconvenience caused to passengers is sincerely regretted,” said a spokesperson, adding that the airline is “making every effort” to restore normal operations.

ExclusiveBooms Takeaway

At ExclusiveBooms, we believe this incident signals a critical point in India's civil aviation landscape. Air India, once synonymous with national pride, now faces reputation challenges, operational breakdowns, and public trust erosion — all at once.

While weather and technicalities are inevitable in aviation, the scale and frequency of these disruptions raise a deeper question — Is the airline ready to handle modern aviation demands post-privatization?

We’ll continue to monitor how Air India responds to the pressure — both from regulators and passengers.


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